In publica.la, the company that is changing the way digital content is sold and read, we are looking for an Account Manager with experience in similar positions to join our Customer Success Team.
Before you go on, let me ask you some questions:
- Are you willing to work in a fully distributed team?
- Are you willing to work in a dynamic environment, with self-driven passion?
- Will you propose new ideas, solutions, and approaches?
If you answered yes to all the previous questions, then please keep reading!
Responsibilities
- You will be responsible for the implementation and monitoring of the assigned accounts. Monthly customer feedback.
- You will be an expert in the use of our platform. You will plan commercial actions that increase the income of clients.
- Identify new business opportunities for customers. Cross Sell / Up Sell.
- Early detection of possible customer cancellations.
- Relieving customer needs and generating possibilities for improvement of our solution
- Build long-term relationships with customers, provide a strategic vision of the business and increase customer satisfaction with our solution.
Requirements
- At least 2 year of experience in account manager functions, preferably in Saas model companies.
- Intermediate to advanced level of English.
- Proactivity and initiative.
- Accustomed to being evaluated by his objectives.
- Knowledge in electronic commerce, digital marketing and RRSS.
- Knowledge of Excel/GoogleSheets and G Suit.
- Excellent communication skills.
- Organization, planning and adaptation to changes in a dynamic company.
Are you interested? Send your CV and salary expectation to jobs@publica.la with subject "Account Manager".
