Frequently Asked Questions

Who is Publica for?
General

Publica is ideal for publishers, newspapers, magazines, university libraries, companies, independent authors and influencers, among media professionals. We have multiple products that fit the needs of those who want to share their content or acquire it from third parties.

Do I need to install anything to use Publica?
General

There is no need to install anything to create your own digital content store. It is also not necessary to have technical knowledge. Your readers will not have to download any program to enjoy your content. Users can consume your content instantly.

Which devices does Publica work with?
General

Your users can access your content from any device, whether a computer, a mobile phone or tablet with Android or iOS. Publica is compatible with all browsers.

Will I have access to my users' information?
General

Publica provides sophisticated, powerful user analytics. You can track which digital content your users read, the devices they use to access your content, their country of origin, and how long they stay on the platform. You can also connect your Facebook and Google pixels for more information.

Can I customize my store?
General

Yes, you can brand your store with your own look & feel. You can also customize the URL, or redirect the store to your own domain.

Why choose Publica?
Sell your own content

Publica allows clients to offer their content directly, without needing to go through an external company. Instead of offering content as DRM, Publica’s robust platform offers streaming via an enriched and secure interactive platform.

What is Publica?
Sell your own content

Publica is the first cloud-based platform that allows you to create your own digital content store, customize it as desired and provide your content directly to your users.

In what formats can I upload my content?
Sell your own content

You can upload your content in PDF, EPUB and MP3 formats.

Do I need to modify my content for the interactive reader?
Sell your own content

No, just upload your original PDF, EPUB, or MP3 file (the same one used for publishing or printing), and Publica will automatically transform it into a rich digital streaming edition.

Does Publica use DRM to protect my content?
Sell your own content

DRM is vulnerable to piracy and file corruption, among other undesirable issues. This is because users have to install internal programs and cannot instantly access your content. With Publica, your content is protected with streaming technology (just like Netflix or Spotify) and your reader never interacts directly with the original files. At the same time, users will not have to download any special programs or do anything extra to enjoy your content.

How will the content of my digital store be protected?
Sell your own content

Your content is hosted on Amazon AWS servers (the cloud platform preferred by streaming giants Spotify and Netflix). All stores are SSL-certified. Every communication between the application and the user is encrypted. Also, because users stream rather than download your content, your files are secure.

Can I upload content that is not mine?
Sell your own content

Anyone uploading content shall be responsible for acquiring the corresponding rights for its reproduction and use. To avoid disputes, we recommend consulting contractual clauses in advance.

Will Publica sell my content?
Sell your own content

Publica's commitment to content producers is not to mediate their business. You have the option to sell your content directly, without intermediaries. Publica also offers community support, with instructional webinars, success stories and other resources, so you can improve your digital content sales campaigns.

How can I sell my content?
Sell your own content

You can sell through individual sales or subscriptions, either a specific content or customized collections. With Publica, it’s your decision.

In what currencies can I charge for my content?
Sell your own content

Publica works with any currency.

How many users can log in at the same time per content?
Sell your own content

There is no limit to the number of users who can simultaneously login to your content, unless configured with a specific limitation.

Do users have to pay for my content?
Sell your own content

With Publica you decide how users access your content. You can sell your content individually, through subscription, via your institution’s virtual store – or even offer it for free.

Is there a limit on the number of users?
Sell your own content

No, there is no limit on users or sales.

How do I know I’ll receive the royalties I’m owed?
Sell your own content

You can find out the exact amount of royalties due to you by accessing the Sales feature through your account’s control panel. There you will find a summary of every transaction conducted in your digital content store.

Is it possible to access Publica without an Internet connection?
Sell your own content

Yes, it is possible to access without an Internet connection. With the Publica Unlimited plan, you can work with our staff to develop a customized app so that your readers can also consume your digital content offline.

Why should I have my own digital store when I already have my content on other platforms?
Sell your own content

Having your own content store on Publica will not affect your sales in Amazon, Google or other retailers. On the contrary, it will give your content a higher web positioning, establish a more direct relationship with your users and, most importantly, allow you to merge several business models.

Why should I sell my content digitally?
Sell your own content

Selling content in digital format is environmentally sustainable, forges a direct relationship with your users, allows for better direct marketing, and provides more flexibility in negotiations with your clients, due to lower fixed costs.

Will selling my publications in Publica prevent me from selling in other stores or having other digital publishing services?
Sell your own content

No, it will not. Publica has no exclusivity conditions, allowing you to continue growing.

Will Publica promote and market my store?
Sell your own content

No, the growth and marketing of each store is the responsibility of the customer. The platform offers several tools to help you promote your content, such as sending emails directly to your users. From Publica, we recommend and share best practices to help you generate as much traffic as possible.

Does Publica offer any support for digital sales?
Sell your own content

Yes, our sales agents are experts in digital publishing, commercialization and sales. What’s more, Publica offers webinars, shares industry success stories, and provides useful blog content to help you keep learning and growing.

Will selling digital content negatively impact the sales of my physical editions?
Sell your own content

No, of course not! Selling your digital content will not diminish the sales of physical editions. On the contrary, it may enhance your distribution. Offering a digital complement to physical books or selling combos of "physical + digital" is the most effective way to get to know your readers and generate targeted content. Research shows that the overlap of print readers and those who prefer to read digitally is only 2%. Therefore, when you sell digitally, instead of replacing sales, you’re increasing them.

Does Publica offer any support for digital sales?
Sell content from our catalog

Yes, our sales agents are experts in digital publishing, commercialization and sales. What’s more, Publica offers webinars, shares industry success stories, and provides useful blog content to help you keep learning and growing.

In what currencies can I charge for my content?
Sell content from our catalog

Publica works with any currency.

Is there a limit on the number of users?
Sell content from our catalog

No, there is no limit on users or sales.

Can I select the content I want for my Bookstore?
Sell content from our catalog

Yes, you can choose from over a million books from Publica’s catalog to add to your Bookstore. You decide whether to create a specific theme or keep your store more generic. You can also select content by language.

How do I know I’ll receive the royalties I’m owed?
Sell content from our catalog

You can find out the exact amount of royalties due to you by accessing the Sales feature through your account’s control panel. There you will find a summary of every transaction conducted in your digital content store.

In what formats can I upload my content?
Create a digital library

You can upload your content in PDF, EPUB, and MP3 formats.

Do I have to modify my content to use the reading tools?
Create a digital library

No, just upload your original PDF, EPUB, or MP3 file (the same one used for publishing or printing), and Publica will automatically transform it into a rich digital edition.

Can I select the content I want for my users?
Create a digital library

Yes, you can. Publica’s content specialists can help you choose from our catalog, but you’ll decide the final content of your digital library.

Is Publica’s digital library compatible with my content finder?
Create a digital library

Yes, Publica’s digital library is compatible with most known content finders on the market, such as Faro and Discovery, through MARC21 records.

How do users access the contents of my digital library?
Create a digital library

Users may be granted access via the referred URL and IP Range of the institution. Users may have their own usernames and passwords to access your content.

Can I choose the content that will be available in the Digital Library for my institution?
Create a digital library

Yes, we have thousands of titles in our catalog, so you can choose the ones you prefer. Among the most relevant topics are architecture, education, business administration, technical skills, soft skills, and reading promotion.

Does the price of my Digital Library created by Publica increase if I increase the number of titles available to my users?
Create a digital library

No, the license model we use is Pay-Per-Use (PPU), meaning that users are charged when they consume content. This system allows you to choose as many titles as you want from our catalog and make them available to your users, always keeping control of your budgets.

What is Pay-Per-Use?
Create a digital library

Pay-Per-Use (PPU) is a commercial license for digital books for institutions. It allows the institution to pay only for the content it consumes, avoiding the additional payment of having content that is being used.

Is it possible to access Publica without an internet connection?
Create a digital library

Yes, it is possible to access without an Internet connection. With the Publica Unlimited plan, you can work with our staff to develop a customized app so that your readers can also consume your digital content offline.

Can I upload content that is not mine?
Create a digital library

Anyone uploading content shall be responsible for acquiring the corresponding rights for its reproduction and use. To avoid disputes, we recommend consulting contractual clauses in advance.

If I already own content in perpetuity, can I transfer it to Publica?
Create a digital library

Yes, the publisher is asked to migrate that content from the current Library provider to Publica.

What are my payment options?
Payments

Publica offers paid and free plans. Subscribers can pay monthly or annually. (Get 12 months for the price of 10 with an annual subscription.) Pay by credit card or bank transfer (to an account in the USA, only if you make an annual payment).

What are my users’ payment options?
Payments

You can collect payments in any currency on all major credit cards.

Do I need to have my own account payment gateway to charge for my publications?
Payments

No, that's one of the great things about Publica. We charge and invoice buyers on your behalf so you can focus on creating and sharing great content!

Do I need to invoice my users for their purchases?
Payments

No, Publica handles payments, including charging the end-user, sending invoices, and collecting and paying taxes. You will receive monthly sales proceeds in your bank account.

Do I need to pay to use Publica’s payment gateways?
Payments

All processing fees are included in Publica’s sales commission.

Can I sell my content at any price?
Payments

Yes, you can sell your content at any price starting from USD 0.50. (Bear in mind Publica’s minimum commission per transaction is USD 0.43, so please price accordingly.)

Am I responsible for handling sales tax?
Payments

No, leave it to us! Publica collects and pays sales tax in every country and corresponding state or locality.

How and how often do I receive funds from my sales?
Payments

You’ll receive monthly sales proceeds via bank transfer to an account in any country in the world. (Note: you’ll configure your bank account details when you set up your store.)

How can I see sales data?
Payments

Track your sales in real-time from your Dashboard, in the Control Panel and in the Sales tab (you can run a sales report, filter by a date range and see additional sales data). Each month you’ll receive a detailed report on your sales and net earnings.

Can I process sales that are not paid with a credit card (such as institutional sales or bulk sales)?
Payments

Yes, you can make institutional sales through your storefront, specifying relevant information in your sales details.

Can I refund customers if needed?
Payments

Yes. You can process refunds from your storefront. These transactions will be reflected in your sales reports.

How much of my gross sales will I receive?
Payments

Revenues vary per plan as follows: - Unlimited Plan, 90% of your sales. - Revenue Share Plan, 70% of your sales. - Sell digital content from Publica’s catalog, and receive up to 38.5% of your sales. - If others sell the publications you chose to share through Marketplace you will earn 55% of the selling price.

Will selling my content in Publica prevent me from selling in other stores or having other digital publishing services?
Sell your own content

No, it will not. Publica has no exclusivity conditions, allowing you to continue growing.

What are my users’ payment options?
Publica Payments

You can collect payments in any currency on all major credit cards.

Am I responsible for handling sales tax?
Publica Payments

No, leave it to us! Publica collects and pays sales tax in every country and corresponding state or locality.

Do I need to invoice my users for their purchases?
Publica Payments

No, Publica handles payments, including charging the end-user, sending invoices, and collecting and paying taxes. You will receive monthly sales proceeds in your bank account.

Is there a charge for the use of Publica payment gateways?
Publica Payments

No, all processing fees are included in Publica’s sales commissions.

Can I sell my content at any price?
Publica Payments

Yes, you can sell your content at any price starting from USD 0.50. (Bear in mind Publica’s minimum commission per transaction is USD 0.43, so please price accordingly.)

Do I need to have my own account payment gateway to charge for my publications?
Publica Payments

No, that's one of the great things about Publica. We charge and invoice buyers on your behalf so you can focus on creating and sharing great content!

What percentage of gross sales will I receive?
Publica Payments

Revenues vary per plan as follows: - Unlimited Plan, 90% of your sales. - Revenue Share Plan, 70% of your sales.- Sell digital content from Publica’s catalog, and receive up to 38.5% of your sales.

How and how often do I receive funds from my sales?
Publica Payments

You’ll receive monthly sales proceeds via bank transfer to an account in any country in the world. (Note: you’ll configure your bank account details when you set up your store.)

How can I see the detail on my sales?
Publica Payments

Track your sales in real-time from your Dashboard, in the Control Panel and in the Sales tab (you can run a sales report, filter by a date range and see additional sales data). Each month you’ll receive a detailed report on your sales and net earnings.

Do you have any other questions?
Publica Payments

Contact us by email at support@publica.la or through our Support Chat.

Can I process sales that are not paid with a credit card (such as sales to institutions)?
Publica Payments

Yes, you can make institutional sales through your storefront, specifying relevant information in your sales details.

Can I refund customers if needed?
Publica Payments

Yes. You can process refunds from your storefront. These transactions will be reflected in your sales reports.

Do you have any other questions?

Contact us by email at support@publica.la or through our Support Chat.