Find Here The Answers To Frequently Asked questions

What is publica.la?
publica.la is the first cloud-hosted platform that allows you to create your own digital content store, customize it to your liking, and offer your content directly to your users.
Who is publica.la for?
publica.la is the ideal solution for publishers, newspapers, magazines, bookstores, independent authors, and others. We have multiple products that fit perfectly for anyone who wants to distribute their own content or acquire it from third parties.
Why choose publica.la?
Simplicity in using publica.la is one of its best qualities, but it’s not the only thing it offers. You can create your own digital store without any technical knowledge, configure all visual aspects, sell in multiple ways, access content consumption metrics, and provide your readers with an enriched reading experience.
Is it necessary to install anything to use publica.la?
No, it is not necessary to install anything to create your own digital content store. Technical knowledge is also not required. Furthermore, your readers won’t have to download any programs to enjoy your content. They can consume your content instantly.
From which devices can my content be consumed?
Your users can access your content from any device, whether it’s a computer, a mobile phone, or a tablet running Android or iOS. They can do so through any web browser without the need to download any application or purchase specific hardware.
Will I be able to access information about my users?
You will have access to all the information you desire about your users on publica.la. You will know what content they read, from which device they accessed it, in which country they are located, and how much time they spent on the platform. Additionally, you can connect your Facebook and Google pixels to gather more information.
Will publica.la handle the promotion and marketing of my store?
No, the promotion and marketing of each store are the responsibility of the customer. The platform provides various tools to assist with this task, such as the ability to send emails directly to your users. publica.la offers suggestions and shares best practices to help you generate as much traffic as possible.
Do they use DRM to protect my content?
It’s been proven that the use of DRM is not only insecure but also inconvenient for readers. This is because they have to install internal programs and can’t access the content instantly. With publica.la, your content is protected with streaming technology (similar to Netflix or Spotify), and your reader never interacts directly with the original files. At the same time, users won’t have to download any special programs or do anything extra to enjoy your content.
How will the content of my digital store be protected?
All your content will be hosted on Amazon AWS servers (the same ones used by content platforms like Spotify and Netflix). All stores have SSL certificates, and all communications between the application and the user are encrypted. Furthermore, users will never be able to download the content as it is served using streaming technology.
Will publica.la sell my content?
publica.la’s commitment to content producers is not to act as intermediaries in their businesses. You will have the opportunity to sell your content directly without intermediaries. Additionally, you will have access to support materials such as webinars, success stories, and more to help guide your digital content sales campaigns.
In what ways can I sell my content?
You can sell your content through individual sales or subscriptions, whether for all your content or for customized collections. With publica.la, you have the flexibility to choose how you want to sell your content.

Customization

Do I need to make any modifications to my content to use the reading tools?
You don’t need to do anything extraordinary. You’ll simply upload your original PDF, EPUB, or MP3 file. You’ll upload the same file you used for publishing or printing. Your file will automatically be transformed into an enriched digital edition. Additionally, you’ll have access to all the tools that will make the reading experience incredible.
How many users can access content at the same time?
There are no limits to the number of users who can access the content simultaneously. However, you can define the limit of simultaneous sessions per user if you choose to do so.
Can I access it without an Internet connection?
Yes, you have the advantage of accessing without an Internet connection. Additionally, with publica.la, you can have your own customized app so that your readers can also consume the content offline.

Reading Experience

Do I need to make any modifications to my content to use the reading tools?
You don’t need to do anything extraordinary. Simply upload your original PDF, EPUB, or MP3 file. You will upload the same file you used for publishing or printing. Your file will be automatically transformed into an enriched digital edition. Additionally, you will have access to all the tools that will make reading an incredible experience.
How many users can access content at the same time?
There are no limits on the number of users who can access the content simultaneously. However, you can define the limit of simultaneous sessions per user if you wish..
Can it be accessed without an internet connection?
Yes, you have the advantage of accessing it without an internet connection. Furthermore, with publica.la, you can have your personalized app so that your readers can also consume the content offline.

Reader App

Is an Internet connection necessary to use the publica.la app?
No, the app offers an offline reading mode. Your readers can access your content through an encrypted download, meaning your file will only be accessible through the reading app. This way, they can enjoy it even in situations where they don’t have an Internet connection, such as on a plane, in areas without coverage, or when they lack mobile data.
Is it possible to convert the entire text of a book into audio?
No, you cannot convert the entire content of a book into audio. With our “Text to speech” application, you can only convert small portions of the content (up to a page and a half) from a textbook into audio.
Is it possible to search within the content of a book?
Yes, our app provides a text search engine that allows word searches and returns contextual results.
How is offline content protected?
Offline reading of content is made possible through publica.la’s encryption system, which provides unique access to the content for the user.

publica.la Payments

Do I need to issue invoices for each transaction?
publica.la Payments automatically generates invoices for your customers on your behalf.
Is it a secure payment platform?
publica.la Payments meets all security requirements: it complies with PCI regulations and is compatible with 3D Secure.
What about taxes?
We make it simple for you as well: our payment platform calculates and pays the taxes for the sale of content in accordance with the tax laws of each country.
Do I have to install anything?
No, this is one of the most user-friendly online payment platforms. It comes with the platform, and all you have to do is activate it with a click and watch your revenues grow.
What about taxes?
We also make it simple for you: our payment platform takes care of calculating and paying taxes for the sale of content according to the tax laws of each country.
Do I have to install anything?
No, this is one of the most user-friendly online payment platforms. It comes with the platform, and all you have to do is activate it with a click and watch your income grow.

publica.la Paper

Can I track orders for physical books?
Yes, you can do so if you have a provider for this service enabled.
Can I customize the publica.la paper store?
Yes, you can. Replicate the look and feel of your brand by giving your store a color, style, and logo.
What payment gateway can you use in publica.la paper?
Choose between publica.la payments, from which you can offer various payment methods, or your preferred payment gateway.

Dashboard

How can I access the publica.la dashboard?
By logging in with your administrator profile, you should expand the menu you’ll find at the top of the store, and there you will see the option for “Dashboard.” From there, you can manage your store and access the various statistics we provide.
What statistics does the dashboard offer me?
Metrics like total sales, total sessions, user activity, and a ranking of the most viewed titles, among others.
Is it necessary to install any software?
No, the publica.la dashboard is a service that is integrated into our platform.

Integrations

Is it possible to integrate my store with an e-commerce platform different from the ones listed by publica.la?
Yes, consult with our team about the type of integration you desire, and we will provide you with a solution.
Is publica.la’s “Digital Library” compatible with a content discovery platform?
Our “Digital Library” is compatible with popular content discovery platforms like “Faro y Discovery,” and through the list of MARC21 records.
How will the content of my digital store be protected?
All your content will be hosted on Amazon AWS servers (the same ones used by content platforms like Spotify and Netflix). All stores come with an SSL certificate, all communications between the application and the user are encrypted, and users will never be able to download the content since it is served using streaming technology.

Audiobooks service

Does audio conversion have an additional cost for users?
Yes, please inquire with our sales team for more details.
Is any additional configuration required in my store?
No, the audio conversion service is offered by default.
What is needed for the conversion?
You only need to use publica.la’s Reader.

Digital Distribution Service

What are the digital platforms where you do global digital distribution?
Among the digital content distribution platforms that we use are publica.la, Amazon, Google Books, Apple Books, Kobo, and more.
What types of PDFs can be digitally formatted?
You can use any book in PDF format with or without text recognition.
How do I receive payment for my printed books?
You will receive payment every month directly to your bank account, with no hidden fees or third-party intermediaries, through publica.la Payments.
What are the delivery times for my physical content?
Delivery times vary depending on your location and that of your customers, but we work with optimized criteria to minimize them.